Privacy Policy

Privacy Policy for NC Exterior Services

Effective Date: 11/05/2024

At NC Exterior Services, we value your privacy and are committed to protecting the personal information you provide when using our pressure washing services, visiting our website, or interacting with us in other ways. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable privacy laws.

Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Service Details: Information related to the pressure washing services you request, including location, type of service, property details, and any special instructions.

  • Payment Information: Billing information such as credit card details, payment history, and transaction records (handled through secure payment processors).

  • Communication Data: Correspondence with our team through email, phone, or online forms.

  • Website Usage Data: Information on how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site. This data is typically collected through cookies and tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To schedule and deliver the pressure washing services you request, communicate with you about your service appointment, and provide customer support.

  • To Process Payments: To handle payments, refunds, and billing issues related to your service.

  • To Improve Our Services: To analyze usage data and improve our website, customer experience, and overall service offerings.

  • To Communicate with You: To send service-related communications, marketing offers, or important updates regarding our services.

  • To Comply with Legal Obligations: To fulfill any legal requirements, resolve disputes, and enforce our agreements.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data with your approval with trusted third parties in the following cases:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, website hosting companies, or email marketing platforms. These providers are obligated to protect your information and use it solely for the purposes we specify.

  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal processes, such as subpoenas, court orders, or government investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, secure payment processing, and access controls. However, please note that no method of transmitting data over the internet or storing data is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You may request access to or correction of your personal data by contacting us directly.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or promotional offers from us, you can unsubscribe by following the instructions in the email or by contacting us.

  • Data Deletion: You may request that we delete your personal information, subject to applicable legal obligations and business needs.

To exercise any of these rights, please contact us at Juan.Garcia@ncexteriorservices.com or 704-881-6775.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. These technologies help us improve our website’s functionality, enhance user experience, and analyze traffic. You can control cookies through your browser settings, but please note that disabling cookies may affect some features of our website.

For more information on how we use cookies, please refer to our Cookie Policy (if applicable).

Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected personal data from a child under 18, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on our website and update the "Effective Date" at the top of the page.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

  • Email: Juan.Garcia@ncexteriorservices.com

  • Phone: 704-881-6775

  • Social media:

Thank you for choosing NC Exterior Services for your pressure washing needs. We appreciate your trust and are committed to safeguarding your privacy.